Responding to the Challenge of Online Physician Ratings
3 Steps to Responding to Negative Online Comments
The growth of online physician rating sites is causing a lot of physicians to feel like they’re losing control of their reputations. When seeing negative comments online, it’s natural for professionals to want to respond immediately to defend their reputations. But is that always the best course of action?
In this special report, NORCAL's risk management experts discuss the pros and cons of responding to negative online comments and lay out three steps to developing a plan of action for responding to them.
- Learn the risks involved with responding to negative online comments.
- See how other medical professionals have put themselves and their practices at risk.
- Learn 3 steps to develop a plan of action for your practice.